HOZO: Kickstarter track record

HOZO has run 11 Kickstarter projects. From 505 backer comments: 71 haven't received their reward; 51 poor quality / not as described; 33 creator unresponsive /

Current campaigns by HOZO

• HOZO Hobby Knife — A Classic, Reinvented for Makers — Medium risk

Has HOZO delivered? What backers said

In comments on 1 previous project, 71 backers say they had not received their reward at the time of commenting. Most backers do not comment, so this is a signal to investigate, not a delivery rate.

Backer complaints across previous projects

Unique commenters reporting each problem, from 505 comments by 277 people.

• Haven't received their reward: 71
• Poor quality / not as described: 51
• Creator unresponsive / can't reach support: 33
• Complaining about delays: 46
• Asking for or refused a refund: 1
• Surprise shipping fees or charges: 2
• Calling it a scam: 0

Examples of backer complaints

• Hello, I think my order has not been completed yet - 4811. No information has been released about the delivery and how much I should pay? Is there anything I need to do at this stage? — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, Surprise shipping fees or charges, on NeoSander: Mini Electric Reciprocating Detail Sander
• Still waiting for info about my shipping and tracking. Has the second batch been shipped out yet or not? If not.. best guess as to when? Today? Tommorrow? By the end of the week? Instead of copy and pasting a rubber s… — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, on NeoSander: Mini Electric Reciprocating Detail Sander
• Hello, We're a bit into June now, and I've yet to receive my pledge. I'm in the US. Could someone please provide an update? Thank you — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, on NeoSander: Mini Electric Reciprocating Detail Sander
• Getting spam emails selling the sander to me, when I haven't even gotten tracking information for the one I kickstarted, is really starting to get irksome to me. — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, on NeoSander: Mini Electric Reciprocating Detail Sander
• Mine has been there since May 12th. Manuel I think that contacting USPS or Customs has to go through HOZO and not us, as they are the shipping company and the person it is being shipped to can't contact the Customs/US… — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, on NeoSander: Mini Electric Reciprocating Detail Sander
• Can we get an update on when we can expect our shipment? I completed the survey the day it was received and still have not received a shipping number. Baker 2219 — Haven't received their reward, Complaining about delays, Creator unresponsive / can't reach support, on NeoSander: Mini Electric Reciprocating Detail Sander

Kickstarter projects by HOZO

HOZO on Kickstarter

How we analyse backer comments

We collect up to 300 recent public comments per project and classify them automatically. Counts are unique commenters, exclude the creator's own replies, and are not verified by PledgeRadar. See our methodology.