COYWOLF 28: Hybrid Travel Backpack

Creator track record: what backers said

Arterra has 1 previous Kickstarter project. We analysed 116 public backer comments from 60 people on 1 of them (latest 300 per project); 29 of them reported a problem.

• Haven't received their reward: 2 people
• Poor quality / not as described: 7 people
• Creator unresponsive / can't reach support: 13 people
• Complaining about delays: 13 people
• Asking for or refused a refund: 3 people
• Surprise shipping fees or charges: 4 people
• Calling it a scam: 1 person

Examples

• The other day I received tracking information to say everything was on its way and this morning I wake up to discover I've been given a full refund .... but why ?? No emails, no explanation. Whats going on ???? — backer comment on Honey Badger: The 3-in-1 Tech Organizer
• Can we get some confirmation that production has production has been completed or is at least nearing completion, as per your last update? — backer comment on Honey Badger: The 3-in-1 Tech Organizer
• Obviously, your last response wasn’t accurate as there is yet another delay. I agree with others that have said your communication updates are not timely. Even with no changes, there should be updates given your misse… — backer comment on Honey Badger: The 3-in-1 Tech Organizer
• Excited for the product but you guys dropped the ball on updates. Gonna be a good learning opportunity for next time. Just give us a monthly email, doesn't have to say much but anything will satisfy your backers more … — backer comment on Honey Badger: The 3-in-1 Tech Organizer

Counts are unique commenters, classified automatically from public comments on Kickstarter. They are not verified by PledgeRadar and may include mistakes; read the original comments before drawing conclusions.